Videos in category "Networking & Events"
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Cooling Season 2.0 – Supercharging Customer Service with Lessons Coming out of COVID-19
HVAC movers-and-shakers share the pivots that distributors have made to their customer service during COVID: new approaches and tools, what worked... [more]
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Pivotal Technology Driving HVAC Distribution Leaders
Now more than ever, distributors need to deliver a superior customer experience. Having the right technology platform to power your business - from... [more]
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HARDI Council Informational Webinar
5:15 Commercial HVAC 8:35 Residential HVAC 16:52 Emerging Tech 19:41 Refrigeration & Refrigerants 26:20 Sheet Metal/Air Handling 30:53... [more]
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How to Work With & Lead People Not Like You
This session identifies key ways in which you can effectively communicate, guide and lead associates and colleagues that are different from you,... [more]
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Happy Retirement, Eileen!
Our Networking & Conferences Manager, Eileen Mantel retires this year after 33 years of service. Congratulations Eileen! You will be greatly misse... [more]
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2020 HARDI Summit: State of the Channel
Our Market Intel expert, Tim Fisher, briefs you on what to look forward to during our State of the Channel session at the 2020 HARDI Summit.
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2020 HARDI Summit: 5 Themes
Our CEO, Talbot Gee, covers the five themes that our 2020 HARDI Summit will feature. Keep an eye on your inboxes for registration details next week!
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What’s Happening Wednesday: How and Why to Implement Self-Serve Will Call
Self-serve Will Call order pickup lockers have seen growth in recent years, but since the pandemic hit, they’ve become more essential than ever.... [more]
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What’s Happening Wednesday: Measure your Customer Satisfaction & Put it To Work
Now more than ever it is important to make sure that you are learning from your customers and adapting to their needs. The market is changing every... [more]
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WEBINAR: Recover Margin and Build E-Comm Pricing Credibility
Big events have a way of speeding up the inevitable. You’ve probably seen the impact of the shut-down on both your traditional and online sales. Ask... [more]
